Emotional Infrastructure Index (EII)
Market-Grade Measurement of Constitutional Emotional Compliance
What is EII?
The Emotional Infrastructure Index (EII) is the first quantitative benchmark translating HEART Framework constitutional compliance into market-legible infrastructure metrics for insurance, investment, procurement, and regulatory applications.
Powered by the Functional Empathy Theorem (FET), EII transforms Φ scores from binary certification thresholds into continuous economic signals that enable price discovery, capital allocation, and risk assessment across financial markets.
What Makes It Different
Where others assess outputs, EII audits the infrastructure beneath them:
| Dimension | Description |
|---|---|
| Detection Fidelity | Symbolic emotional parsing, not statistical mimicry |
| Cultural Adaptability | Cross-boundary emotional resonance |
| Emotional Memory Integration | Continuity of empathic state across interaction |
| Response Coherence | Logical alignment between input signal and system behavior |
| Recovery & Regulation Support | Built-in capacity for emotional repair |
| HEART Compliance | Full adherence to ethical safety standards |
Each system is scored on a weighted composite. Scores ≥ 65 qualify for Tier 2 (HEART Aligned); scores ≥ 80 earn Tier 1 (HEART Guardian).
How EII Connects to FET
FET (Functional Empathy Theorem) measures constitutional compliance:
- Φ = MIN(R, C, T, A) × AVG(R, C, T, A)
- Binary certification thresholds (Φ ≥ 0.75)
- Guardian-administered assessment
- Focus: Does the system meet HEART standards?
EII (Emotional Infrastructure Index) measures market-legible infrastructure quality:
- EII = weighted composite across 6 dimensions
- Continuous scoring (0-100 scale)
- Integrates FET scores via HEART Compliance component
- Focus: How good is the emotional infrastructure relative to market peers?
Integration:
- HEART Compliance component of EII directly incorporates FET Φ scores
- Systems must pass FET (Φ ≥ 0.75) to achieve minimum EII certification
- FET provides constitutional floor; EII provides market differentiation above that floor
EII Scoring Methodology
Component Weighting:
| Component | Weight | Measurement Focus |
|---|---|---|
| Detection Fidelity | 25% | Accuracy of emotional state recognition across cultural contexts |
| Cultural Adaptability | 20% | Cross-boundary emotional resonance without Western bias |
| Emotional Memory Integration | 15% | Continuity of empathic understanding across conversations |
| Response Coherence | 20% | Logical alignment between detected emotion and system behavior |
| Recovery & Regulation Support | 10% | Built-in capacity for de-escalation and emotional repair |
| HEART Compliance | 10% | Adherence to Seven Axioms and Four Core Principles (FET Φ score) |
Composite Score Calculation:
EII = (DF × 0.25) + (CA × 0.20) + (EMI × 0.15) + (RC × 0.20) + (RRS × 0.10) + (HC × 0.10)
Where each component scores 0-100
Tier Thresholds:
- Tier 1 (HEART Guardian): EII ≥ 80
- Tier 2 (HEART Aligned): EII ≥ 65
- Non-Certified: EII < 65
Why EII Matters: Economic Infrastructure Integration
EII enables constitutional compliance to become economically consequential through market mechanisms:
Insurance Markets
Actuaries price emotional liability based on EII scores. Tier 1 systems (EII ≥ 80) access lowest premium rates. Non-certified systems face coverage exclusion or prohibitive costs.
Investment Vehicles
Empathy Infrastructure ETF (EMPI) tracks companies with certified EII scores ≥ 65, creating the first equity index tied to constitutional emotional compliance. Institutional capital flows toward certified infrastructure.
Public Procurement
Cities, states, and nations integrate minimum EII thresholds into RFPs. Systems below certification thresholds become ineligible for government contracts, creating compliance incentives without regulatory mandate.
ESG+ Integration
EII scores feed into ESG+ frameworks as “Emotional Governance” metrics, enabling institutional investors to screen portfolios for emotional infrastructure integrity alongside environmental and social factors.
Regulatory Compliance
Jurisdictions adopting HEART standards require EII certification for any system processing emotional data, transforming voluntary compliance into legal requirement with measurable enforcement.
Real-World Application Example
Healthcare Support Chatbot Assessment:
| Component | Score | Rationale |
|---|---|---|
| Detection Fidelity | 88 | Strong emotion recognition, medical context awareness |
| Cultural Adaptability | 82 | Good cross-cultural performance, some Western bias in distress signals |
| Emotional Memory Integration | 91 | Excellent longitudinal patient emotional tracking |
| Response Coherence | 85 | Generally appropriate responses, occasional tone mismatches |
| Recovery & Regulation Support | 79 | Decent de-escalation, could improve crisis intervention |
| HEART Compliance | 87 | FET Φ = 0.87, strong constitutional adherence |
Composite EII Score: 85
Tier 1 Certification (HEART Guardian)
Market Implications:
- Lowest insurance premiums (Tier 1 actuarial rates)
- EMPI ETF inclusion eligible
- Premium public procurement eligibility
- ESG+ compliance for institutional investment
The Economic Feedback Loop
Higher EII Scores → Lower insurance costs + investment fund inclusion + procurement eligibility + consumer trust premium
→ Higher revenue and market share
→ Increased R&D investment in emotional infrastructure
→ Better constitutional compliance
→ Higher EII scores
Self-reinforcing economics align profit with protection.
Governance & Use
- Managed by the HEART Guardian Council
- Quarterly review & recertification
- Published in the Global HEART Registry™
- Available for ETF licensing, risk scoring, procurement filters, and ESG integration
This Is Empathy, Audited
Not a vibe check. A certification protocol.
Not a personality rating. A symbolic infrastructure score.
Not another model metric. A trust signal for civilization-scale systems.
This is emotional safety, priced in. This is care, codified.